✅ FAQ – Tawam Al Shahin Transport L.L.C.
Welcome to the FAQ section of Tawam Al Shahin Transport L.L.C., your trusted partner for land, sea, and air freight from the UAE.
Explore answers to frequently asked questions about our logistics, delivery timelines, and shipping solutions to the GCC, Middle East, and global destinations.
We aim to make every step of your shipping experience clear, reliable, and easy — for both companies and individual clients.
✅ Shipping FAQs – Tawam Al Shahin Transport
Q1: What types of shipping services does the company offer?
Tawam Al Shahin Transport offers professional land, sea, and air freight services from the UAE to all GCC and Arab countries.
We specialize in car shipping, furniture moving, heavy equipment transport, and commercial cargo delivery with reliable door-to-door logistics solutions.
Our team ensures safe, fast, and cost-effective shipping for individuals and businesses across the region.
Q2: Do you provide Door-to-Door shipping service?
Yes ✅ Tawam Al Shahin Transport provides Door-to-Door shipping services to most destinations including Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, Egypt, and Jordan.
We pick up shipments directly from your location in the UAE and deliver them safely to your door abroad — whether it’s cars, furniture, or commercial cargo.
Our fast, secure, and cost-effective logistics solutions ensure your goods reach their destination on time and in perfect condition.
Q3: How long does the shipping usually take?
The shipping time depends on the type of service and destination:
🚚 Land Freight: Usually 2 to 7 days within the GCC countries.
🚢 Sea Freight: Takes 7 to 30 days, depending on the destination and vessel schedule.
✈ Air Freight: Fast delivery within 1 to 3 days for urgent shipments.
Tawam Al Shahin Transport ensures timely delivery and real-time shipment tracking to keep you updated every step of the way.
Q4: Do you provide Refrigerated Cargo shipping service?
Tawam Al Shahin Transport offers reliable refrigerated (cold chain) trucking for food, medicines, and sensitive goods across the UAE and GCC, with 24/7 temperature tracking from pickup to delivery.
Our temperature-controlled trucks keep cargo within the required range end-to-end, ensuring fresh, safe, on-time delivery for perishable and pharma shipments.
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Q5: How can I track my shipment?
We send regular shipment updates via email and WhatsApp, keeping you informed at every stage of the journey.
You can also contact our support team 24/7 to get real-time details about your shipment’s location, estimated delivery time, or customs status.
At Tawam Al Shahin Transport, we ensure transparent communication and reliable tracking for every shipment.
Q6: Do you provide cargo insurance service?
Yes. You can request optional cargo insurance for both commercial and personal shipments to protect your goods against any damage or loss during transit.
Q7: What payment methods are available?
We accept payments through:
🏦 Bank Transfer — local and international accounts available.
💳 Cash or Card Payment — at our office or during shipment pickup.
🌐 Online Payment — available for selected services.
Tawam Al Shahin Transport ensures all transactions are secure, transparent, and hassle-free, giving customers convenient payment flexibility for every shipment.
Q8: Can I ship cars from the UAE?
Yes ✅ We provide car shipping by sea or road from the UAE to all GCC and Arab countries, with optional insurance and on-site pickup from your location.
Q9: Which ports and airports do you use in the UAE?
We use the main ports and airports in the UAE, including:
⚓ Jebel Ali Port
⚓ Khalifa Port
⚓ Sharjah Port
⚓ Fujairah Port
✈ Dubai International Airport (DXB)
✈ Abu Dhabi International Airport (AUH)
These major logistics hubs allow Tawam Al Shahin Transport to provide fast, efficient, and reliable freight connections across the GCC, Arab countries, Africa, and beyond.
Q10: How can I get a shipping quote?
It’s simple!
📞 Call or WhatsApp us with your shipment details — weight, dimensions, and destination — and receive an instant, free shipping quote from our team.
Tawam Al Shahin Transport ensures fast responses, competitive rates, and reliable logistics service for every shipment.
🚛 Have another question?
Contact us now — our team is ready to assist you immediately with all your shipping inquiries.
📞 Call or WhatsApp: +971 50 910 6107
💌 Email: info@tawam-alshahin.com
Tawam Al Shahin Transport — your trusted partner for road, sea, and air freight across the UAE, GCC, and Arab countries.
